§ 6 Right of withdrawal
(1) A customer who is a private individual shall have the right to withdraw his/her declaration of intent to conclude the contract within two weeks of receipt of the goods. The notice of withdrawal need not contain any statement of grounds and is to be communicated to memon in textual form or by returning the goods; dispatch in a timely manner shall be sufficient to meet the deadline. The withdrawal notice is to be sent to: memon® bionic instruments GmbH, Oberaustraße 6a, 83026 Rosenheim, email: firstname.lastname@example.org, telephone 08031 - 402 200, fax: 08031 - 402 222.
(2) In the event of withdrawal being effected, the products and services received on both sides, and any benefits derived (e.g. interest), are to be returned.
(3) If the customer is unable, in full or in part, to return the goods or services received, or if he/she can return them only in a deteriorated state, he/she must compensate memon for any loss in value. This does not apply if the deterioration can be attributed exclusively to inspection of the goods, such as the customer could reasonably have conducted in a retail outlet. In all other respects, the customer can avoid the obligation to replace the value by not making use of the merchandise as if he/she were its owner and by refraining from any action that might reduce its value.
(4) Goods that are suitable for dispatch by parcel are to be returned at the cost and risk of memon. Return shipment is free of charge. Goods that are unsuitable for dispatch by parcel will be collected from the customer.