Privacy and data protection

We take data privacy very seriously in our online shop. In the collection, handling and use of data, we adhere strictly to the statutory provisions of the Federal Data Protection Act (Bundesdatenschutzgesetz) and the Teleservices Data Protection Act (Teledienstedatenschutzgesetz).

In accordance with § 28 of the Federal Data Protection Act (BDSG), we would draw your attention to the fact that the data required as part of order processing are handled and stored in accordance with § 33 BDSG. The following data are collected as part of the processing of orders:

  • Surname, first name
  • Company name (if given)
  • Full address
  • Telephone number
  • Email address
  • Order

All personal details are of course treated as confidential. Data may not be passed on to third parties. You can request your stored data from us, modify it or have it deleted at any time. To do so, please send an email to service (at) memon.eu

Keep your password secret!

If you forget your password and ask us to reset it, your new password is not displayed in the shop, but is sent to your personal email address, if you have told us your email address. For your security, we cannot display your old password. However, you can go to ‘My Account’ and change the password assigned by us to one of your own choosing.

For your convenience, you can save your personal details to our site using the secure function ‘Your Account’, so that there is no need to re-enter the details in full with every subsequent order. If you take part in one of our competitions, we will also need your name and address in order to contact you and deliver your prize if you win.

We use cookies:

  • cookies and flash cookies are alphanumeric identifiers which we install on the hard drive of your computer via your web browser or other programs. They enable our systems to identify your browser and to offer you services such as PayPal etc., and to store the contents of your shopping basket between visits to our website.
  • The Help function in the menu list of most web browsers tells you how you can stop your browser from accepting new cookies, how to set your browser to alert you when you receive a new cookie, and how you can switch off cookies altogether. You can disable or delete similar functions such as flash cookies, which are used by browser add-ons, by changing the settings of the browser add-on or via the website of the browser add-on manufacturer. However, cookies enable you to use some important functions, so we recommend that you leave the cookie functions switched on. For instance, if cookies are not accepted, you cannot place items in your shopping basket, go to the checkout or use other functions that require some form of registration.
  • In addition, we recommend that when you have finished using any computer that you share with others and that is set up in such a way that the computer accepts cookies and flash cookies, you always log out.
  • For statistical purposes, we use Google Analytics. There is no further collection of data beyond this.

We are available at any time to answer any questions you may have about data privacy.

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